Our customer service professionals are ready to assist you!

Our customer service team is available to assist you with any of your transportation needs.


Request Assistance

Contact us for any questions by completing the form below and selecting an option from the drop down list.  Your request will be automatically sent to the department within New Penn to review and provide you with any answers or resolution needed.

As one of the industry’s leading trucking companies, New Penn provides award-winning Next-Day service across the northeastern United States and beyond.

For order tracking, customer service questions, or to obtain service center addresses and contact information, please email us, or call 1.800.285.5000.

Please email us to give us feedback on our drivers. Be sure to include the truck unit number or driver name as appropriate.

Click here to send an email to our Web Coordinator for technical or Accessibility help.

New Penn

Corporate Office

10990 Roe Avenue, Overland Park, KS 66211

1.800.285.5000