New Penn is committed to providing you the best service in the industry.
To accomplish this, we have established a customer service team of highly trained professionals dedicated to responding to your needs and delivering superior value. All New Penn employees are working individually and together to understand your business and deliver transportation solutions to you.
Contact a Customer Service Specialist
Your customer service specialists provide premium customer support and first-call resolution for prompt, accurate answers. Empowered to make decisions to satisfy you, they create solutions based on your needs and the challenges you face in your business.
Call 1.800.285.5000 or email us.
- Support hours: 6:00AM to 5:00PM ET Monday – Friday
Pickup and Delivery Driver
From on-time pickup to delivery, we strive to anticipate your every need. Your professional pickup and delivery driver understands your business and time constraints and can be trusted to take good care of your shipment and your business.
With a thorough understanding of your business, your account executive can develop a total shipping solution just for you. Knowledgeable about your supply chain, distribution patterns and selling organization, they help you find ways to manage your business more efficiently. Easily accessible, they anticipate and respond to your needs.
Plus, your representative is just a phone call away at 1.800.285.5000.